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Automated, personalized, and suitable for all dispatch channels. Generate appealing, individualized correspondence in your corporate design, from a single letter to mass production.
The Challenge
We take written communication for granted—whether it’s a pension plan notice via letter, loan approval by e-mail, or a damage report through a mobile phone app. However, each of these documents has a great deal to consider:
Content accuracy
Different languages
Adaptive design
Accessibility
Compliance with corporate design
Dynamic messages for target groups
The Solution
Modern solutions for Customer Communication Management (CCM) provide a variety of useful functions:
Web-based design tools
Performative automated compilation
Personalized content
Responsive design for a smooth display on smartphones, tablets, or desktops
Interactive content
Collaborative work capability
Versioning and staging
Benefits for your company
A centralized CCM helps with the automated compilation of written correspondence.
High-quality communication that reaches its intended audience needs:
Accurate and relevant content
Content tailored to the output media
High recognizability (corporate design)
All these attract the notice of the target group and reduce return rates. With CCM, you can draw upon the tremendous potential of digital communications, easily achieving noticeable functional and economic improvements.
Docolution’s Customer Communication Management will ensure that your written communication is effective and meets all your needs. Benefit from our experience.
Modernize your written correspondence with your customers.
